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Published in 2021 at "Discourse Processes"
DOI: 10.1080/0163853x.2021.1924000
Abstract: ABSTRACT Speech in everyday conversations is riddled with discourse markers (DMs), such as well, you know, and like. However, in many lab-based studies of speech comprehension, such DMs are typically absent from the carefully articulated…
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Keywords:
cohort competitors;
cohort;
discourse markers;
online word ... See more keywords
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Published in 2020 at "Journal of Global Marketing"
DOI: 10.1080/08911762.2020.1775919
Abstract: Abstract This study describes how consumer dissatisfaction, aggravated by inefficient after-sales service and the perception of injustice, leads the consumer to desire retaliation. The central form of retaliation identified empirically is negative online word-of-mouth communication,…
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Keywords:
word;
word mouth;
negative online;
online word ... See more keywords
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2
Published in 2022 at "Frontiers in Psychology"
DOI: 10.3389/fpsyg.2022.984240
Abstract: This research discusses the impact of the perception of video images and online word of mouth on tourists’ travel intentions. A survey of 390 users who watched travel videos on short-video platforms was conducted using…
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Keywords:
video;
word mouth;
perception video;
online word ... See more keywords
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Published in 2022 at "Frontiers in Psychology"
DOI: 10.3389/fpsyg.2022.986620
Abstract: With the e-commerce development and changing of hotels’ booking channels, the online word-of-mouth, as a new signal of quality, is becoming to attract more attention of consumers. Using the scenario experiment, this study explores the…
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Keywords:
brand;
word mouth;
sensitivity;
online word ... See more keywords
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1
Published in 2020 at "Sustainability"
DOI: 10.3390/su12114339
Abstract: Today, social network services (SNS) advertising is frequently utilized by enterprises to communicate with consumers as it provides the best marketing effect using low-cost media. Since the value of SNS is increasing, managers need to…
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Keywords:
golf;
word mouth;
online word;
value ... See more keywords