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Published in 2023 at "Sustainability"
DOI: 10.3390/su15118631
Abstract: Customers are prominent resources in every business for its sustainability. Therefore, predicting customer churn is significant for reducing churn, particularly in the high-churn-rate telecommunications business. To identify customers at risk of churning, tactical marketing actions…
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Keywords:
weighted ensemble;
business;
machine learning;
optimized weighted ... See more keywords