Fostering public sector employees’ citizen-oriented boundary-spanning behaviors through human resource flexibility and employee perceptions of normative public values
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DOI: 10.1108/pr-02-2022-0078
Abstract: Purpose Public sector employees’ contributions play a crucial role in improving public service quality and promoting the image of public organizations. The aim of this research is to unravel how and when human resource (HR)… read more here.
Keywords: sector employees; public sector; oriented boundary; flexibility ... See more keywords