The Paradoxical Effects of the Contagion of Service-Oriented Organizational Citizenship Behavior
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DOI: 10.2147/prbm.s341068
Abstract: Purpose Previous research on the service-oriented organizational citizenship behavior (OCB) of employees has mainly focused on the examination of its driving factors, and has ignored the consequences that it may bring to the workplace. To… read more here.
Keywords: contagion; organizational citizenship; oriented ocb; service oriented ... See more keywords
Inclusive Leadership Promotes Challenge-Oriented Organizational Citizenship Behavior Through the Mediation of Work Engagement and Moderation of Organizational Innovative Atmosphere
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DOI: 10.3389/fpsyg.2020.560594
Abstract: Challenge-oriented organizational citizenship behavior or the organization-improving tasks employees perform beyond their job description is important for high organizational performance, but the organizational factors influencing it are poorly understood. In this study, we explored how… read more here.
Keywords: organizational citizenship; citizenship behavior; challenge oriented; oriented organizational ... See more keywords
Extending Theory of Planned Behavior to Understand Service-Oriented Organizational Citizen Behavior
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DOI: 10.3389/fpsyg.2022.839688
Abstract: The financial crisis of 2007–2008 and the COVID-19 pandemic have caused many enterprises to suffer great losses. Thus, companies have to take measures such as pays cut, furloughs, or layoffs, which caused dissatisfaction among employees… read more here.
Keywords: behavior; job attitudes; service oriented; service ... See more keywords