Emotional acknowledgment: How verbalizing others’ emotions fosters interpersonal trust
Sign Up to like & getrecommendations! Published in 2021 at "Organizational Behavior and Human Decision Processes"
DOI: 10.1016/j.obhdp.2021.02.002
Abstract: Abstract People often respond to others’ emotions using verbal acknowledgment (e.g., “You seem upset”). Yet, little is known about the relational benefits and risks of acknowledging others’ emotions in the workplace. We draw upon Costly… read more here.
Keywords: verbalizing others; interpersonal trust; acknowledgment verbalizing; others emotions ... See more keywords
Integrating expectations and outcomes: Preschoolers' developing ability to reason about others' emotions.
Sign Up to like & getrecommendations! Published in 2019 at "Developmental psychology"
DOI: 10.1037/dev0000749
Abstract: People's emotional experiences depend not only on what actually happened, but also on what they thought would happen. However, these expectations about future outcomes are not always communicated explicitly. Thus, the ability to infer others'… read more here.
Keywords: high expectation; expectation; year olds; low expectation ... See more keywords