What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data
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DOI: 10.2196/13830
Abstract: Background Customer-oriented health care management and patient satisfaction have become important for physicians to attract patients in an increasingly competitive environment. Satisfaction influences patients’ choice of physician and leads to higher patient retention and higher… read more here.
Keywords: satisfaction; physician rating; overall evaluation; evaluation ... See more keywords