Articles with "overbooking walk" as a keyword



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Modeling no-shows, cancellations, overbooking, and walk-ins in restaurant revenue management

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Published in 2017 at "Journal of Foodservice Business Research"

DOI: 10.1080/15378020.2016.1198626

Abstract: ABSTRACT Few studies have examined overbooking in the restaurant industry. The authors observed the business situation in a restaurant in Hong Kong over 2 years, noted how demand exceeded supply on a regular basis, and… read more here.

Keywords: shows cancellations; walk ins; modeling shows; overbooking walk ... See more keywords