Unravelling the relationship between role overload and organizational citizenship behaviour: A test of mediating and moderating effects
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DOI: 10.1016/j.emj.2018.03.001
Abstract: Abstract Building on the conservation of resources theory and self-determination theory, the present study develops and tests a moderated mediation model of organizational citizenship behaviour, in which a) emotional exhaustion serves as a mediating mechanism… read more here.
Keywords: overload organizational; organizational citizenship; role overload; citizenship behaviour ... See more keywords