Passengers’ Perception of Satisfaction and Its Relationship with Travel Experience Attributes: Results from an Australian Survey
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DOI: 10.3390/su15086645
Abstract: Rail, one of the most sustainable modes of transport, is vital in carrying mass passengers in many urban cities. Passengers’ satisfaction with railway services is mostly discussed in the context of service quality in the… read more here.
Keywords: travel experience; service; passengers satisfaction; model ... See more keywords