MEASURING THE EFFECTS OF PASSENGERS’ SOCIO-DEMOGRAPHIC FACTORS ON SATISFACTION WITH PUBLIC BUS SERVICES IN A DEVELOPING CITY: A CASE STUDY IN SEMARANG, INDONESIA
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DOI: 10.20858/tp.2022.17.2.13
Abstract: The present study aimed to assess passenger satisfaction with bus transit services based on passengers’ socio-demographic characteristics, given the service quality. An ordinal logistic regression analysis was conducted to relate passengers’ sociodemographic characteristics to their… read more here.
Keywords: passengers socio; bus; socio demographic; bus services ... See more keywords