Patient Comments and Patient Experience Ratings Are Strongly Correlated With Emergency Department Wait Times
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DOI: 10.1097/qmh.0000000000000460
Abstract: Background and Objectives: Hospitals and clinicians increasingly are reimbursed based on quality of care through financial incentives tied to value-based purchasing. Patient-centered care, measured through patient experience surveys, is a key component of many quality… read more here.
Keywords: wait times; wait; care; patient comments ... See more keywords