A communication-based model for describing patients’ journeys in hospital accident and emergency departments
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DOI: 10.1080/00437956.2018.1538030
Abstract: A patient’s journey refers to the series of events experienced by a patient in the process of receiving care. Most of the existing descriptions presuppose medical knowledge and may not capture a patient’s experience because… read more here.
Keywords: communication; model describing; model; patients journeys ... See more keywords