Examining the role of anxiety and social influence in multi-benefits of mobile payment service
Sign Up to like & getrecommendations! Published in 2019 at "Journal of Retailing and Consumer Services"
DOI: 10.1016/j.jretconser.2018.11.015
Abstract: Although there has been a steady increase in the offering and promoting of mobile payment services, a slow uptake in adoption has been reported. This present study proposes a research model, grounded in mental accounting… read more here.
Keywords: social influence; role; payment services; anxiety ... See more keywords
How to generate loyalty in mobile payment services? An integrative dual SEM-ANN analysis
Sign Up to like & getrecommendations! Published in 2023 at "International Journal of Bank Marketing"
DOI: 10.1108/ijbm-05-2022-0202
Abstract: PurposeThe surging entrance of new mobile payment merchants into the growing market has prompted the need for an in-depth understanding of loyalty formation to retain customers. This study examines customers' loyalty generation process in mobile… read more here.
Keywords: payment services; cognitive drivers; loyalty; mobile payment ... See more keywords
The effect of government regulations on continuance intention of in-store proximity mobile payment services
Sign Up to like & getrecommendations! Published in 2019 at "International Journal of Bank Marketing"
DOI: 10.1108/ijbm-10-2018-0279
Abstract: Purpose This study proposed and tested three comprehensive models of the usage intention of proximity mobile payment services after a government regulation, by integrating the theory of planned behaviour (TPB) and the norm-activation model (NAM).… read more here.
Keywords: mobile payment; intention; proximity mobile; payment services ... See more keywords
Young consumers’ valuations of new payment services
Sign Up to like & getrecommendations! Published in 2018 at "International Journal of Quality and Service Sciences"
DOI: 10.1108/ijqss-11-2017-0111
Abstract: PurposeThe purpose of this study is to gain a more in-depth understanding of the factors influencing how young consumers value mobile payment services and to develop a conceptual model that describes this process.Design/methodology/approachContent analysis combined… read more here.
Keywords: consumers valuations; valuations new; mobile payment; payment ... See more keywords
Customers' intentions to adopt proximity m-payment services: empirical evidence from Greece
Sign Up to like & getrecommendations! Published in 2020 at "Global Business and Economics Review"
DOI: 10.1504/gber.2020.10026676
Abstract: The purpose of this study is to analyse the factors that determine consumers' intentions to adopt NFC proximity mobile payment services. An extended version of the decomposed theory of planned behaviour (DTPB), a model that… read more here.
Keywords: mobile payment; payment; customers intentions; payment services ... See more keywords