Are They Getting What They Expected? User Confirmation and Satisfaction with Generative AIs
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DOI: 10.1002/pra2.1319
Abstract: The purpose of this study is to explore users' expectations of LLMs, examine their confirmation of perceived system performance, and examine how these factors influence their overall satisfaction with the system. We analyzed data collected… read more here.
Keywords: system; getting expected; perceived system; satisfaction ... See more keywords