What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data
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DOI: 10.2196/13830
Abstract: Background Customer-oriented health care management and patient satisfaction have become important for physicians to attract patients in an increasingly competitive environment. Satisfaction influences patients’ choice of physician and leads to higher patient retention and higher… read more here.
Keywords: satisfaction; physician rating; overall evaluation; evaluation ... See more keywords
Factors Associated With the Actual Behavior and Intention of Rating Physicians on Physician Rating Websites: Cross-Sectional Study.
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DOI: 10.2196/14417
Abstract: BACKGROUND Although online physician rating information is popular among Chinese health consumers, the limited number of reviews greatly hampers the effective usage of this information. To date, little has been discussed on the variables that… read more here.
Keywords: information; physician rating; online physician; health ... See more keywords
The Influence of Paid Memberships on Physician Rating Websites With the Example of the German Portal Jameda: Descriptive Cross-sectional Study
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DOI: 10.2196/39259
Abstract: Background The majority of Germans see a deficit in information availability for choosing a physician. An increasing number of people use physician rating websites and decide upon the information provided. In Germany, the most popular… read more here.
Keywords: physician rating; jameda; paid memberships; rating websites ... See more keywords