Patient experience with outpatient encounters at public hospitals in Shanghai: Examining different aspects of physician services and implications of overcrowding
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DOI: 10.1371/journal.pone.0171684
Abstract: Background Over 90% of outpatient care in China was delivered at public hospitals, making outpatient experience in this setting an important aspect of quality of care. Objective To assess outpatient experience with different aspects of… read more here.
Keywords: patient experience; outpatient experience; physician services; public hospitals ... See more keywords