Re-organizing the service-delivery machine in a “post-NPM” era: a shopping-basket approach?
Sign Up to like & getrecommendations! Published in 2024 at "Public Management Review"
DOI: 10.1080/14719037.2024.2315569
Abstract: ABSTRACT We investigate how the reorganization of the service-delivery ‘machine’ is resulting in a hybridization of NPM and post-NPM principles. We compare reform trajectories in Italy and Spain to illustrate and interpret a combination of… read more here.
Keywords: post npm; delivery machine; service; service delivery ... See more keywords
Seeing the Forest for the Trees: The role of Growth-Oriented Leadership in Shaping Public Servants’ Work Experiences in the Post-NPM Environment
Sign Up to like & getrecommendations! Published in 2024 at "Public Personnel Management"
DOI: 10.1177/00910260241278378
Abstract: In recent years, growth-oriented leadership (GOL) has come to the fore as a salient predictor of positive employee outcomes in public sector contexts. This empirical paper examines the role of GOL in shaping perceptions of… read more here.
Keywords: npm environment; post npm; oriented leadership; leadership ... See more keywords