The prominence of eco in ecotourism experiences: An analysis of post-purchase online reviews
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DOI: 10.1016/j.jhtm.2019.03.006
Abstract: Abstract While it is often suggested that the ecotourism sector is growing rapidly, in conjunction with a growth in environmental consciousness amongst consumers, others have questioned the extent to which such demand is driven by… read more here.
Keywords: ecotourism experiences; prominence eco; ecotourism; post purchase ... See more keywords
Post-purchase shipping and customer service experiences in online shopping and their impact on customer satisfaction: An empirical study with comparison
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DOI: 10.1108/apjml-04-2017-0071
Abstract: Purpose The purpose of this paper is to understand the role of post-purchase logistic services on customer satisfaction and future purchase decision, to reveal any differences across China and Taiwan, to fill in a gap… read more here.
Keywords: purchase; post purchase; study; customer ... See more keywords
The influence of food values on post–purchase variables at food establishments
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DOI: 10.1108/bfj-06-2019-0420
Abstract: The importance of food values for the post–purchase process has not been widely studied. Most previous research in this line has focused on examining either the attributes of specific food categories, without taking the corresponding… read more here.
Keywords: post purchase; food values; food; influence food ... See more keywords
Influence of product selection criteria on clothing purchase and post-purchase behaviours: A gender and generational comparison
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DOI: 10.1371/journal.pone.0267783
Abstract: Purchasing and consumption behaviour is a factor with an important impact on sustainable development. In this regard, the clothing category plays a key role due to the high volume of products that are manufactured in… read more here.
Keywords: post purchase; influence; purchase post; clothing ... See more keywords
Customer satisfaction of online apparel businesses in Malaysia: point-purchase and post-purchase comparison
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DOI: 10.1504/ijbir.2017.10002772
Abstract: Increasingly, customer satisfaction has been viewed as being critical to the success of online businesses, with the growing understanding that customer satisfaction is the key to sustain the marketplace especially for online apparel businesses in… read more here.
Keywords: purchase; satisfaction; post purchase; customer satisfaction ... See more keywords