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Published in 2019 at "Tourism Review"
DOI: 10.1108/tr-07-2018-0097
Abstract: Purpose The purpose of this study is to understand the perceptual differences toward smiling behaviors with head inclinations displaying by the human-like robot staff and human staff in a service setting. Design/methodology/approach This study adopted…
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Keywords:
human like;
robot;
power head;
like robot ... See more keywords