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Published in 2017 at "Veterinary Record"
DOI: 10.1136/vr.j2195
Abstract: IF someone came to your practice for an interview, toured the building and met the staff, what would their impression be? Would they say that the place felt friendly? Professional? Patient-focussed? What would you want…
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Keywords:
improving safety;
safety changes;
practice culture;
practice ... See more keywords