Customer preferences and self-service technologies:hospitality in the pandemic context
Sign Up to like & getrecommendations! Published in 2020 at "Anatolia"
DOI: 10.1080/13032917.2020.1851093
Abstract: Given the fact that tourism is one of the most affected sectors by the Covid-19 pandemic, the main objective of this study was to analyze important aspects inherent to the current use of Self-Servi... read more here.
Keywords: preferences self; service technologies; customer preferences; self service ... See more keywords