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Published in 2021 at "Romanian Journal of Ophthalmology"
DOI: 10.22336/rjo.2021.73
Abstract: Introduction. Consumers are getting more empowered, the process of empowerment transforming them into the partners of organizations or co-producers of services. Health care services, as well as ophthalmology services, have been a sensitive topic and…
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Keywords:
principles experiential;
ophthalmology;
ophthalmology services;
enhancing principles ... See more keywords