Service quality, satisfaction and behavioral intentions towards public transport from the point of view of private vehicle users
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DOI: 10.1007/s11116-021-10175-7
Abstract: In order to attract car users towards the public transport services in an urban and metropolitan context, contributing to a sustainable mobility in cities, it is fundamental to improve our knowledge of service quality perceptions,… read more here.
Keywords: behavioral intentions; private vehicle; service quality; public transport ... See more keywords