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Published in 2018 at "Public Management Review"
DOI: 10.1080/14719037.2017.1417465
Abstract: ABSTRACT When contracting out services to private actors, public authorities must be able to ensure that the quality of services provided is satisfactory. Therefore, it is important to formulate precise quality requirements, thus making them…
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Keywords:
delivery contracts;
quality;
privatization social;
care delivery ... See more keywords