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Published in 2020 at "Journal of Retailing and Consumer Services"
DOI: 10.1016/j.jretconser.2019.102030
Abstract: Abstract Increasingly, many brands are handing over to consumers the control of the design process, allowing for the customization of products, experiences, and services. While there is a clear demand for customization, the general assumption…
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Keywords:
customization;
consumer demand;
product customization;
demand ... See more keywords