Prohibitive Voice as a Moral Act: The Role of Moral Identity, Leaders, and Workgroups
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DOI: 10.1007/s10551-021-04862-9
Abstract: Employees’ may view prohibitive voice—that is, expressing concerns about harmful practices in the workplace—as a moral yet interpersonally risky behavior. We, thus, predict that prohibitive voice is likely to be influenced by variables associated with… read more here.
Keywords: voice; identity internalization; prohibitive voice; moral identity ... See more keywords
Effect of Employee–Customer Interaction Quality on Customers’ Prohibitive Voice Behaviors: Mediating Roles of Customer Trust and Identification
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DOI: 10.3389/fpsyg.2021.773354
Abstract: Given that customer voice behaviors are confused with customer complaint behaviors in usage, this study thoroughly explains the essential differences between the two constructs. On that basis, this study investigates how employee–customer interaction (ECI) quality… read more here.
Keywords: customer trust; voice behaviors; customers prohibitive; customer ... See more keywords
Linking Abusive Supervision to Promotive and Prohibitive Voice Behavior: Testing the Mediating Roles of Work Engagement and Negative Reciprocity
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DOI: 10.3390/ijerph19095498
Abstract: As an important type of extra-role behavior, employee voice behavior is of great significance to the sustainable development of organizations. Employee voice behavior has two different dimensions, namely promotive voice and prohibitive voice, both of… read more here.
Keywords: prohibitive voice; voice behavior; abusive supervision; voice ... See more keywords