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Published in 2020 at "Journal of Marketing Theory and Practice"
DOI: 10.1080/10696679.2020.1763810
Abstract: ABSTRACT The current work contributes to the front line employee (FLE) performance literature by utilizing a Job Demands-Resources perspective to delineate the effect of productivity propensity on job stressors, work engagement, and job outcomes while…
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Keywords:
productivity propensity;
employee;
demands resources;
propensity job ... See more keywords