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Published in 2018 at "International Journal of Contemporary Hospitality Management"
DOI: 10.1108/ijchm-12-2016-0672
Abstract: This study aims to investigate the decision-making process consumers engage in when choosing to return to a restaurant that has experienced a foodborne illness outbreak.,A scenario-based survey was conducted to collect data from 1,025 respondents…
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Keywords:
restaurant experienced;
experienced foodborne;
illness outbreak;
foodborne illness ... See more keywords