Articles with "propensity return" as a keyword



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Foodborne illness outbreaks in restaurants and patrons’ propensity to return

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Published in 2018 at "International Journal of Contemporary Hospitality Management"

DOI: 10.1108/ijchm-12-2016-0672

Abstract: This study aims to investigate the decision-making process consumers engage in when choosing to return to a restaurant that has experienced a foodborne illness outbreak.,A scenario-based survey was conducted to collect data from 1,025 respondents… read more here.

Keywords: restaurant experienced; experienced foodborne; illness outbreak; foodborne illness ... See more keywords