Tit for tat: understanding the responding behavior of property hosts on peer-to-peer rental platforms
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DOI: 10.1108/ijchm-07-2020-0705
Abstract: Due to their very different contexts, the responses made by property hosts to online reviews can differ from those posted by hotel managers. Thus, the purpose of this study is to investigate the determinants of… read more here.
Keywords: property hosts; responding behavior; property; peer peer ... See more keywords