Fulfilling information needs by classifying complex patron needs
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DOI: 10.1108/rsr-07-2020-0047
Abstract: PurposeThis paper aims to describe how public librarians can better address complex information needs First, librarians should classify the degree of complexity of the need by using Warner’s classification model;then they can use Popper’s three… read more here.
Keywords: anticipate respond; paper; public librarians; complex information ... See more keywords
The resistance and resilience of Ukrainian public librarians
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DOI: 10.1177/03400352251392112
Abstract: The work explores transformation of services of Ukrainian public libraries in response to the full-scale military invasion of Ukraine. It focuses on the role of libraries as vital community centers that offer shelter, humanitarian help,… read more here.
Keywords: ukrainian public; resistance resilience; resilience ukrainian; public librarians ... See more keywords