Quality culture deployment – using behaviours to explain, diagnose and improve a quality culture
Sign Up to like & getrecommendations! Published in 2017 at "International Journal of Quality and Service Sciences"
DOI: 10.1108/ijqss-02-2017-0008
Abstract: Purpose Today’s organisations face the challenge of measuring the right things and then using those measurements as a starting point to work with improved quality. The failure to generate a shared value base is pointed… read more here.
Keywords: deployment using; using behaviours; quality culture; culture ... See more keywords
The effect of quality culture on service quality of public and private Universities: A comparative analysis
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DOI: 10.1371/journal.pone.0283679
Abstract: This study aims to differentiate between perceived quality culture (QC) and service quality (SQ) in public and private universities; and to examine the effect of QC on SQ in both types of universities, individually and… read more here.
Keywords: effect; quality; public private; quality culture ... See more keywords
Quality Culture of Manufacturing Enterprises: A Possible Way to Adaptation to Industry 4.0
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DOI: 10.3390/socsci8040124
Abstract: The concept of Industry 4.0 means a new paradigm of modern manufacturing. This phenomenon requires continuous innovation processes and technological development from each enterprise. Traditional concepts of quality must absorb changes and prepare themselves for… read more here.
Keywords: quality culture; quality; manufacturing enterprises; industry ... See more keywords
Trust-Based Quality Culture Conceptual Model for Higher Education Institutions
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DOI: 10.3390/su10082599
Abstract: Higher Education Institutions (HEIs) play a crucial role in societies as they enhance the sustainable development of nations. In a context of increasing competition and financial difficulties in higher education institutions, the loyalty of students,… read more here.
Keywords: quality culture; trust; quality; higher education ... See more keywords