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Published in 2017 at "Journal of Hospitality and Tourism Management"
DOI: 10.1016/j.jhtm.2017.03.001
Abstract: International students represent a relevant market for national tourism organisations, educational institutions, travel agencies and transport providers. These potential tourists may travel for a variety of touristic and non-touristic reasons and an understanding of their…
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Keywords:
quality expectations;
international students;
service quality;
airline service ... See more keywords
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Published in 2025 at "International Journal of Consumer Studies"
DOI: 10.1111/ijcs.70088
Abstract: Contributing to a burgeoning area of research on the nuanced effects of emojis in brand communications, the current research builds understanding of two dominant forms of emoji role—emojis as text reinforcement and emojis as text…
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Keywords:
product;
attitudes product;
quality expectations;
brand ... See more keywords