The impact of knowledge management on the quality of services in nursing homes
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DOI: 10.3389/fpsyg.2022.1106014
Abstract: Introduction Current management strategies in nursing homes (NH) aim to ensure effective knowledge management (KM) in order to provide both best possible services to residents, and care for staff in NH. Teamwork in NH is… read more here.
Keywords: nursing homes; quality; quality services; knowledge ... See more keywords
The Gap Between the Perceptions and Expectations of Quality of Services Delivered to the Participants at the Scientific Conferences Using the University of Hafr Al Batin as a Model
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DOI: 10.3389/fpsyg.2022.909489
Abstract: This study aims to reveal the gap between the perceptions and expectations of the quality of services delivered to participants at scientific conferences held at emerging Saudi universities (using University of Hafr Al Batin as… read more here.
Keywords: quality services; delivered participants; gap perceptions; perceptions expectations ... See more keywords
University social responsibility under the influence of societal changes: Students’ satisfaction and quality of services in Saudi Arabia
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DOI: 10.3389/fpsyg.2022.976192
Abstract: Universities contribute to shaping the identity of a nation with their major university social responsibility (USR) in addition to their academic purposes and corporate strategies. In Saudi Arabia with Vision 2030, universities are facing a… read more here.
Keywords: university; saudi arabia; societal changes; quality services ... See more keywords
Digital transformation of health quality services in the healthcare industry during disruption and society 5.0 era
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DOI: 10.3389/fpubh.2022.971486
Abstract: COPYRIGHT © 2022 Natakusumah, Maulina, Muftiadi and Purnomo. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted,… read more here.
Keywords: health quality; health; services healthcare; transformation health ... See more keywords
Patients’ Opinions on the Quality of Services in Hospital Wards in Poland
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DOI: 10.3390/ijerph20010412
Abstract: Introduction: Patient opinion surveys have become a widely used method for assessing key aspects of the functioning of medical facilities and, thus, of the functioning of the entire health care system. They are a prerequisite… read more here.
Keywords: health; quality; opinion; quality services ... See more keywords
E-quality services: A paradigm shift for consumer satisfaction and e-loyalty; Evidence from postgraduate students in Nigeria
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DOI: 10.5267/j.msl.2020.10.015
Abstract: Article history: Received: July 20, 2020 Received in revised format: September 1 read more here.
Keywords: shift consumer; paradigm shift; consumer satisfaction; satisfaction loyalty ... See more keywords