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Published in 2018 at "International Journal of Productivity and Performance Management"
DOI: 10.1108/ijppm-12-2015-0193
Abstract: Purpose This paper focuses on the contributions of Queueing Theory to hospital capacity management to improve organizational performance and deal with increased demand in the healthcare sector. Design/methodology/approach Models were applied to six months of…
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Keywords:
capacity management;
capacity;
hospital capacity;
queueing theory ... See more keywords
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Published in 2024 at "IEEE Transactions on Engineering Management"
DOI: 10.1109/tem.2022.3222094
Abstract: Customer waiting time prediction is key to managing service systems. Predicting how long a customer will wait for service at the time of their arrival can provide important information to the customer and serve as…
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Keywords:
prediction;
queueing theory;
service systems;
machine learning ... See more keywords
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Published in 2017 at "IEEE Transactions on Emerging Topics in Computing"
DOI: 10.1109/tetc.2014.2388454
Abstract: Software reliability is one of the most important internal attributes of software systems. Over the past three decades, many software reliability growth models have been proposed and discussed. Some research has also shown that the…
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Keywords:
software reliability;
queueing theory;
management;
model ... See more keywords