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Published in 2019 at "Journal of Marketing Research"
DOI: 10.25384/sage.c.4565612.v2
Abstract: The authors study how faster delivery in the online channel affects sales within and across channels in omnichannel retailing. The authors leverage a quasi-experiment involving the opening of a new...
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Keywords:
delivery omnichannel;
rapid delivery;
value rapid;
omnichannel retailing ... See more keywords