Articles with "rapport management" as a keyword



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A cross-cultural pragmatic study of rapport-management strategies in Chinese and English academic upward request emails

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Published in 2017 at "Language and Intercultural Communication"

DOI: 10.1080/14708477.2016.1253707

Abstract: ABSTRACT This article discusses and compares how Chinese and English postgraduate students manage a harmonious relationship with university instructors by managing rapport and doing relational work in their academic request emails. The rapport-management strategies were… read more here.

Keywords: management strategies; rapport management; management; request emails ... See more keywords
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Cognitive-pragmatic functions of mitigation in therapeutic conversations emphasizing rapport management

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Published in 2023 at "Frontiers in Psychology"

DOI: 10.3389/fpsyg.2023.1114146

Abstract: Based on conversations between 15 clients and 5 therapists in the context of daily treatment, this study investigated therapist-client linguistic mitigation in a natural setting. The study found that (1) the therapists and clients mainly… read more here.

Keywords: pragmatic functions; cognitive pragmatic; therapeutic conversations; mitigation ... See more keywords