Recommendation Agent Adoption: How Recommendation Presentation Influences Employees’ Perceptions, Behaviors, and Decision Quality
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DOI: 10.3390/app9204244
Abstract: The purpose of this paper is to report the results of a laboratory experiment that investigated how assortment planners’ perceptions, usage behavior, and decision quality are influenced by the way recommendations of an artificial intelligence… read more here.
Keywords: recommendation agent; recommendation; decision quality;