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Published in 2023 at "Reference Services Review"
DOI: 10.1108/rsr-02-2023-0006
Abstract: PurposeThe purpose of this study was to get a baseline understanding of the state of reference services in urban public libraries in the United States.Design/methodology/approachThe researchers surveyed all members of the Urban Libraries Council, a…
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Keywords:
urban public;
reference;
reference services;
reference questions ... See more keywords