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1
Published in 2020 at "International Journal of Production Economics"
DOI: 10.1016/j.ijpe.2019.05.015
Abstract: Abstract In this paper, we study the price guarantee policies of a seller practicing the advance selling strategy in the presence of preorder-dependent social learning. There are two types of consumers in the market. In…
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Keywords:
advance selling;
price guarantee;
refund;
price ... See more keywords
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2
Published in 2022 at "Journal of the Operational Research Society"
DOI: 10.1080/01605682.2022.2096495
Abstract: Abstract No-shows of customers are common in many appointment-based service systems that often cause severe idling and underutilization of capacity. This paper studies a new strategy that pre-charges customers for a deposit to lock up…
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Keywords:
refund;
appointment scheduling;
refund policy;
strategy ... See more keywords