Customer satisfaction and repurchase intention theory for the online sharing economy
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DOI: 10.1007/s11846-018-0321-0
Abstract: The online sharing economy can multiply the effects of its traditional counterparts. This study intends to explore consumer behavior for the sharing economy in the hotel industry. To that end, this study explores the relationships… read more here.
Keywords: satisfaction; repurchase intention; sharing economy; economy ... See more keywords
What is holding customers back? Assessing the moderating roles of personal and social norms on CSR’S routes to Airbnb repurchase intention in the COVID-19 era
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DOI: 10.1016/j.jhtm.2021.12.007
Abstract: Despite Airbnb's disruption of the hotel industry, the COVID-19 pandemic has brought peer-to-peer (P2P) accommodation markets to a standstill. During the pandemic, Airbnb elevated their engagement in corporate social responsibility (CSR) in the quest to… read more here.
Keywords: repurchase intention; social norms; covid; intention ... See more keywords
Electronic logistics service quality and repurchase intention in e-tailing: Catalytic role of shopping satisfaction, payment options, gender and returning experience
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DOI: 10.1016/j.jretconser.2020.102360
Abstract: Abstract This paper empirically examines the mediating role of shopping satisfaction between electronic logistics service quality (e-LSQ) and repurchase intention. Further, this paper investigates the moderating role of gender, payment options, and returns or replacement… read more here.
Keywords: satisfaction; repurchase intention; shopping satisfaction; role ... See more keywords
The Effect of Self- and Public-Based Evaluations on Brand Purchasing: The Interplay of Independent and Interdependent Self-Construal
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DOI: 10.1080/08961530.2018.1428920
Abstract: ABSTRACT This study demonstrates that predictors of repeated brand purchases vary based on self-construal. A cross-national online survey was conducted in the United States and Japan. Using multi-group structural equation modeling, predictors of repurchase intention… read more here.
Keywords: self construal; interdependent self; repurchase intention; brand ... See more keywords
Antecedents of Perceived Value and Repurchase Intention of Organic Food
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DOI: 10.1080/10454446.2017.1314231
Abstract: ABSTRACT The rise of the natural and organic products market follows a global trend of increasing demand largely due to the growth of environmental awareness and the concern of having a healthier diet. Thus, the… read more here.
Keywords: perceived value; value repurchase; repurchase intention; value ... See more keywords
E-commerce brand
Sign Up to like & getrecommendations! Published in 2019 at "Asia Pacific Journal of Marketing and Logistics"
DOI: 10.1108/apjml-10-2018-0403
Abstract: PurposeThe purpose of this paper is to investigate the influence of perceived brand leadership of an e-commerce website on satisfaction and repurchase intention. Moreover, the different roles of gender and age were explored in the… read more here.
Keywords: satisfaction; commerce; repurchase intention; brand leadership ... See more keywords
A repurchase intention model of Indonesian herbal tea consumers: integrating perceived enjoyment and health belief
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DOI: 10.1108/bfj-02-2021-0189
Abstract: PurposeThis research seeks to develop a model to predict repurchase intention based on the modified theory of planned behavior (TPB).Design/methodology/approachThis research is quantitative study involving 150 respondents from five major cities in Indonesia. Data were… read more here.
Keywords: belief; research; repurchase intention; model ... See more keywords
What drives customers to return? Exploring repurchase intention in healthy self-service restaurants across different age groups
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DOI: 10.1108/bfj-05-2025-0665
Abstract: This study investigates the determinants of repurchase intention in healthy and self-service restaurants, focusing on the influence of health consciousness, experiential marketing and perceived value. Given the rising trend of health-focused dining and interactive experiences,… read more here.
Keywords: age; perceived value; repurchase intention; marketing ... See more keywords
The journey from sports nostalgia to repurchase intention: a study from British consumers' perspective
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DOI: 10.1108/emjb-01-2025-0023
Abstract: There is weak evidence that nostalgia influences psychological and behavioral outcomes, and specifically that it triggers fantasies about the past. However, there is only limited research examining whether nostalgia in sports tourism has similar effects.… read more here.
Keywords: effect; sports nostalgia; emotional dimensions; repurchase intention ... See more keywords
Brand experiences and repurchase intention in the financial advisory industry: a South African perspective
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DOI: 10.1108/ijbm-07-2025-0517
Abstract: This study investigates how human financial advisors can increase repurchase intention through brand experiences, trust and affective commitment, considering the increase of digital disruption from robo-advisors. The study investigates how brand experience, as a means… read more here.
Keywords: affective commitment; brand; repurchase intention; brand experience ... See more keywords
Role of Marketing Mix Perception and Participation on Repurchase Intention of Health Consumers
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DOI: 10.1177/09720634221128395
Abstract: The aim of this study is to examine the effect of product, price, promotion and place perception and participation of health care consumers on brand trust, brand loyalty and repurchase intention. The sample of the… read more here.
Keywords: brand; health; repurchase intention; participation ... See more keywords