Evaluation and improvement process in quality of service: case studies of restaurants in Manabí
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DOI: 10.15446/dyna.v91n232.112813
Abstract: The objective of this research is to evaluate the quality of restaurant services of Manabí, a local offer of Ecuador; as a basis for systematic improvement. Through a descriptive, non-experimental and cross-sectional study; Difference 5… read more here.
Keywords: quality; improvement; restaurants manab; service ... See more keywords