Identifying stabilizing and destabilizing factors of job change: a qualitative study of employee retention in the Hong Kong travel agency industry
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DOI: 10.1080/13683500.2020.1792853
Abstract: ABSTRACT This study aims to investigate and compare the congruent and incongruent perceptions of managers and frontline employees toward employee retention in Hong Kong travel agencies. An integrated model was developed using data from 32… read more here.
Keywords: retention hong; employee; industry; employee retention ... See more keywords