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Published in 2019 at "International Journal of Procurement Management"
DOI: 10.1504/ijpm.2019.10022624
Abstract: Due to online penetration, the purchasing pattern of the Indian customers is changing. Purchasing happened through laptop yesterday becomes mobile by today. As the volume in online purchase is huge daily the returns also expected…
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Keywords:
online purchase;
returns customer;
returns online;
reasons returns ... See more keywords