“Just Say You’re Sorry”: Avoidance and Revenge Behavior in Response to Organizations Apologizing for Fraud
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DOI: 10.1007/s10551-021-04781-9
Abstract: Using two experiments, I examine how apologizing for fraud influences investor's avoidance (selling shares) and revenge (litigation) behavior. Investors in experiment one report how many shares they would sell and how likely they would be… read more here.
Keywords: response; revenge behavior; fraud; avoidance ... See more keywords