Mining online reviews with a Kansei-integrated Kano model for innovative product design
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DOI: 10.1080/00207543.2021.1949641
Abstract: Optimising affective design based on customer needs help to earn competitive advantages. However, affective design has been studied qualitatively and the value of online opinions providing affectiv... read more here.
Keywords: kansei integrated; online reviews; mining online; reviews kansei ... See more keywords