Professional reviews as service: A mix method approach to assess the value of recommender systems in the entertainment industry
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DOI: 10.1016/j.techfore.2021.120800
Abstract: Abstract As a recommender system, Metacritic (metacritic.com) quantifies and aggregates reviews of entertainment products. The metascore published by Metacritic is controversial in its process for gathering, translating, and aggregating reviews. This study aims to assess… read more here.
Keywords: reviews service; recommender; professional reviews; entertainment industry ... See more keywords