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Published in 2020 at "Journal of Behavioral and Experimental Finance"
DOI: 10.1016/j.jbef.2020.100275
Abstract: Using representative US investor data, we investigate whether automated financial advisors, also referred to as robo-advisors, reduce investors’ demand for human financial advice offered by financial service providers. Our results provide a strong negative relationship…
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Keywords:
robo advisors;
advisors substitute;
financial advice;
advice ... See more keywords
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Published in 2021 at "Journal of Services Marketing"
DOI: 10.1108/jsm-05-2020-0162
Abstract: Purpose This study aims to investigate the differences in consumers’ perceptions of trust, performance expectancy and intention to hire between human financial advisors with high/low expertise and robo-advisors. Design/methodology/approach Three experiments were conducted. The respondents…
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Keywords:
financial advisors;
robo advisor;
robo advisors;
expertise ... See more keywords
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Published in 2017 at "International Journal of Innovation Management"
DOI: 10.24840/2183-0606_005.003_0002
Abstract: The SRI marketplace has been experiencing continuous growth, despite the limited understanding and comprehensive tools for assessment, reporting, measurement and profiling of the investment portfolios, the risk and the generated impact. The materialization of robo-advisors,…
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Keywords:
advisors fill;
fill gap;
robo advisors;
sri marketplace ... See more keywords