Factors Associated With Patient Satisfaction Measured Using an Iterative Scale
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DOI: 10.1097/qmh.0000000000000352
Abstract: Background and Objectives: Patient experience measures tend to have notable ceiling effects that make it difficult to learn from gradations of satisfaction to improve care. This study tested 2 different iterative satisfaction measures after a… read more here.
Keywords: ceiling effects; iterative satisfaction; factors associated; satisfaction measured ... See more keywords