Performance of Organizational Staff and Guest Satisfaction in the Tourism Industry in Indonesia
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DOI: 10.33019/society.v10i1.372
Abstract: The waiter’s role is of great importance in the smooth operation of a restaurant business within the tourism industry. Thus, it is necessary to critically examine the waiter’s performance concerning guest satisfaction in a tourism… read more here.
Keywords: guest satisfaction; satisfaction tourism; tourism industry; restaurant ... See more keywords