A pragmatic trial to improve adherence with scheduled appointments in an inner-city pain clinic by human phone calls in the patient's preferred language.
Sign Up to like & getrecommendations! Published in 2017 at "Journal of clinical anesthesia"
DOI: 10.1016/j.jclinane.2017.08.014
Abstract: STUDY OBJECTIVE We investigated if human reminder phone calls in the patient's preferred language increase adherence with scheduled appointments in an inner-city chronic pain clinic. We hypothesized that language and cultural incongruence is the underlying… read more here.
Keywords: scheduled appointments; adherence scheduled; phone; preferred language ... See more keywords
On prioritizing on-time arrivals in an outpatient clinic
Sign Up to like & getrecommendations! Published in 2017 at "IISE Transactions on Healthcare Systems Engineering"
DOI: 10.1080/24725579.2017.1302524
Abstract: ABSTRACT Non-punctual medical clinic arrivals disrupt operations, create inefficiencies, and decrease service quality. This quality improvement project examined the effects of early and late patient arrivals. We explored different queuing discipline protocols, designed to reward… read more here.
Keywords: scheduled appointments; patients arrive; time arrivals; time ... See more keywords
Factors Associated with Nonattendance to a Geriatric Clinic among Mexican Older Adults.
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DOI: 10.1159/000517919
Abstract: INTRODUCTION Outpatient appointment nonattendance (NA) represents a public health problem, increasing the risk of unfavorable health-related outcomes. Although NA is significant among older adults, little is known regarding its correlates. This study aimed to identify… read more here.
Keywords: scheduled appointments; factors associated; associated nonattendance; appointment ... See more keywords